What Data We Collect
We collect certain necessary information when you register and use the 1909 platform. The sole purpose of this collection is to provide you with a safe, seamless, and personalized experience. The types of data collected are described in detail below.
- Name, email address, and mobile number.
- Date of birth (for age verification).
- Login credentials (passwords stored in encrypted form).
- Deposit and withdrawal amounts (BDT / ৳).
- Mobile payment number (bKash, Nagad).
- Transaction time, date, and reference number.
- IP address and browser type.
- Operating system and device model.
- Session duration and page visit data.
- Which games or betting sections you have used.
- Bonus claim and voucher redemption history.
- Requests and communications made through customer support.
How Your Data Is Used
1909 uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below so you know exactly where your information goes.
Service Operations & Improvement
Your data is used to keep your account running, process transactions, and enhance your gaming experience. Content is tailored based on the types of games you enjoy.
Security & Fraud Prevention
User data is analyzed to detect unauthorized account access, flag suspicious transactions, and prevent money laundering. This is essential to keeping every user's account secure.
Legal Compliance
Certain data may be retained and disclosed to comply with applicable laws in Bangladesh or to respond to requests from government or regulatory authorities. In such cases, only the information legally required will be shared.
Customer Support & Contact
Your contact information is used to resolve issues, notify you about offers, and send important account alerts. If you receive marketing messages, you can opt out at any time.
Cookies & Tracking Technologies
1909 uses cookies and similar technologies on its website to make the platform smoother and more personalized. The types of cookies used and their purposes are described below.
These cookies are essential for maintaining active login sessions and ensuring site security. Disabling them will prevent the site from functioning properly.
These cookies help us understand which parts of the site users visit most. This supports ongoing improvements to the platform.
These cookies remember your language preference and personal settings, so you don't have to configure them again on every visit.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain core features of the site. 1909 does not use third-party advertising cookies.
Data Retention, Security & Third Parties
How Long We Keep Your Data
1909 retains user data for as long as an account remains active. Even after an account is closed, certain data may be kept for a defined period for legal compliance purposes. Transaction records are generally retained for up to five years.
Once data is no longer needed, it is securely deleted.
Security Measures
- All sensitive data is protected with SSL/TLS encryption.
- Passwords are stored in hashed form — no one can read them.
- Security reviews and updates are carried out on a regular basis.
- Automatic alerts are sent whenever a suspicious login is detected.
Sharing Data with Third Parties
1909 does not sell or trade your personal data. However, information may be shared in the following limited circumstances:
- Payment Processor: bKash, Nagad, and similar providers — only the minimum data required to complete transactions.
- Game Providers: Live Casino and slots operators — where applicable for game operation.
- Legal Authorities: By court order or valid request from a regulatory authority.
Your Rights Over Your Data
Every registered user on 1909 has important rights over their personal data. To exercise these rights, please reach out to our support team.
You can request to see what data is stored in your account. We will provide a full breakdown within the stipulated timeframe.
You can request corrections to any inaccurate information we hold about you. Many details can also be updated directly from your Account Settings.
If you request account closure, any data we are not legally required to retain will be deleted. This process may take up to 30 days to complete.
You can request a copy of your data in a portable format. This gives you full control over your personal information.
You can object to your data being used for marketing purposes. Upon receiving your request, we will stop that use immediately.
Policy Updates & Contact
Policy Update Rules
1909 may update this Privacy Policy when necessary. Any changes will be reflected by a new date at the top of the page, and users will be notified of significant updates via email or in-app notification.
Continued use of the platform after any changes constitutes acceptance of the updated policy.
Privacy Contact
For any questions about this Privacy Policy, requests regarding your data, or complaints, please get in touch with us. We are always ready to assist in Bengali.
Start Gaming in a Safe Environment
Your data is protected with the highest level of security at 1909. Open an account today and enjoy the best mobile gaming experience in Bangladesh.